Privacy Policy
Effective Date: 20 October 2024
Eureka Building Solutions ("we," "our," or "us") is committed to safeguarding the privacy and personal information of our customers, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website https://www.eurekabuildingsolutions.com.au (the "Site") and related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us via our website, email, or phone, we may collect personal details such as your name, email address, phone number, and any other information you choose to provide.
- Browsing Information: We may gather non-personal information such as your IP address, browser type, and pages visited on our Site using cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to inquiries and provide customer support.
- To process transactions and deliver the services requested.
- To enhance our Site, products, and services.
- To send promotional and marketing communications (you may opt out at any time).
- To comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies to improve your experience on our Site. Cookies are small data files that help us understand how visitors use our website and enhance functionality. You can control or disable cookies in your browser settings, though some Site features may not work correctly without them.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our business, such as:
- Payment processors for handling transactions.
- Service providers who assist in website maintenance and analytics.
These third parties are obligated to maintain the confidentiality of your information and use it solely to perform services on our behalf.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may ask us to correct or update inaccurate information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
8. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Policy periodically to stay informed on how we are protecting your information.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Eureka Building Solutions
Address: 35A Horne St, Campbellfield VIC 3061, Australia
Phone: +61 450 699 199
Email: contact@eurekabuildingsolutions.com.au